Phones, laptops, consoles. Every repair gets a ticket you can follow from check-in to pickup, with the estimate waiting for your tap, not a phone call.
Start a repair See the benchDemo: nothing is sent. The ticket appears on the bench below.
What the technician sees. Change a status and the customer's ticket moves. Set it to "Awaiting approval" and the customer gets an estimate to accept.
A repair shop answers "is it ready?" forty times a day. A ticket the customer can follow answers it once, and approvals in the app mean no work waits on a missed call. A concept by Mendly, modeled on the live repair-tracking site Bryce built for Misfit Repair in Marquette.
Repair intake · ticket timeline · estimate approvals · bench queue with statuses · text notifications · installable customer app · optional pickup and drop-off scheduling. Estimates paid in the app through Square, Stripe, or PayPal, including Apple Pay, Google Pay, and Cash App Pay.